This was a bad one, guys. By far the worst Etsy experience I have had so I think I will use my big-girl words instead of paw-print cuteness.
I ordered a purse from DawntoDuskGifts on August 13th. The email I received upon purchase said it would arrive within 2-3 weeks, which seems excessive since we are on the same continent and the purse is *ahem* already made.
Three days ago, about a month after the purchase, I messaged Dawn to ask where my purse was, and was told:
"Hi, your parcel was sent out near Aug. 15 by Canada Post standard surface mail.
Please allow 2-6 weeks for delivery."
So, it has increased. The purse arrived today with acceptable packaging, a month and a day after I ordered it. It was, in fact, postmarked September Third. I for one don't consider that near August 15th in this context.
The main problem is that the purse was claimed to be "One of a Kind, Handcrafted in Canada" on the item listing when it is in no way handcrafted in Canada and in fact sports a "Made in China" tag on the inside!
I am sort of a noob at Etsy (btw, made my second sale today!!) but I do believe that selling non handmade items that are neither vintage nor supplies is against Etsy's policies. Claiming things that aren't true doesn't really help.
I left neutral feedback and am currently terrified about the possibility of retaliatory feedback even though I didn't do anything wrong! The purse is cute, and it came with the soap as advertised, but I am really disappointed with the duplicity here. I do not recommend this seller.
What would you have done? Did I do the right thing? Ahhhhhh!!